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Virus Protection is snoozed

Kirk Ferreira1

Hi everyone

 

We use Sophos Central in our company, and we have Sophos Endpoint Agent 2.3.0 on our endpoints. We use Office 365 so on the company portal is a message that the Virus Protection is not started. If I go into Windows Security, it says that Virus & Threat Protection is snoozed. It is easy to correct, but does any know why this happens and how to prevent this from happening?

 

Thanks

 

Kirk



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    Hi Kirk and JDP,

    I would advise checking your Threat Protection policy in Sophos Central to verify that on-access scanning is enabled.  Having this disabled will leave Sophos Anti-Virus running on the machine but it won't be scanning anything; thus it reports as being in a "snoozed" state.

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    Hi Kirk and JDP,

    I would advise checking your Threat Protection policy in Sophos Central to verify that on-access scanning is enabled.  Having this disabled will leave Sophos Anti-Virus running on the machine but it won't be scanning anything; thus it reports as being in a "snoozed" state.

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