Guest User!

You are not Sophos Staff.

Thread Info
  • Locked Locked
  • Replies 1 reply
  • Subscribers 8 subscribers
  • Views 939 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[Sophos Notification] Resolved - Advisory: Sophos Central - Sporadic SMS delivery issues seen with North American Carriers

FloSupport

Hi Community,

[Update] 21:45 GMT - Incident is resolved. All previous SMS attempts that were cached have been sent, and new attempts are now back to normal

Beginning around 12:00 UTC March 13, we observed sporadic failures for SMS message delivery (deliveries being cached) to customers in the North American region. It is not specific to one or more carriers and has only been experienced in North America.  

If you are unable to receive an SMS, in the interim please follow this KBA: Sophos Central Admin: How to login if there is no access to Sophos/Google Authenticator or SMS

This article has been published to provide more information and updates as they become available.

Regards,



This thread was automatically locked due to age.
Parents Reply Children
No Data
Unfiltered HTML