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SOPHOS Central not allowing me to select individual computers from the list in Endpoint Protection.

dsheidlower sheidlower

Since the SOPHOS Central maintenance window earlier today I am unable to get details on any computer.  The computers list in the Endpoint Protection section of Central, but when I click on the ones listed, it just refreshes the list.  People list fine.  Is this a known issue since the update this afternoon?



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  • +1

    Same thing is happening in my environment. I just sent in a high severity ticket on this. Hopefully its a quick fix.

  • 0 in reply to Steve Dugger

    If you right click on the host name in the list of /all/computers and choose "Open link in new tab" you will see the detail for that device for a second or two while the page renders.  After that, it redirects back to /all/computers. 

    Going to the screen for last logged on user, you can choose actions for the device and still trigger a scan and an update.  Unfortunately, you can't get to the screen to turn tamper protection off for the individual machine

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  • 0 in reply to Steve Dugger

    If you right click on the host name in the list of /all/computers and choose "Open link in new tab" you will see the detail for that device for a second or two while the page renders.  After that, it redirects back to /all/computers. 

    Going to the screen for last logged on user, you can choose actions for the device and still trigger a scan and an update.  Unfortunately, you can't get to the screen to turn tamper protection off for the individual machine

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