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Sophos blocking Excel 2016 Version 1811 (Build 11029.20079 Click-to-Run), recognizing it as Office 2013

After Office 2016 upgrade to Version 1811 (Build 11029.20079 Click-to-Run), Sophos Application Control started blocking Excel, recognizing it as Office 2013. I opened a ticket with Support, spoke with the technician, uploaded the requested logs and haven't heard from them.

The workaround I am using is to allow Office 2013 in my Policies. This is a temporary and undesirable solution while waiting to hear from Sophos. The ticket was opened December 4, 2018.

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0 Gowtham Mani over 6 years ago

Hi ASISIT,

I am sorry to hear this, Are you still facing the issue? Can you PM me the case number if the case is still open with our Support?
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0 Nick Cuddemi over 6 years ago

Interesting.. I am one version behind you but do not experience this.

I will keep this in mind before upgrading

Thank you
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Sophos blocking Excel 2016 Version 1811 (Build 11029.20079 Click-to-Run), recognizing it as Office 2013

Submitted a Tech Support Case lately from the Support Portal?