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Policy non-compliance: Automatic Updates

jend7

Just recently received this event message from 25+ computers across the company (all Macs using High Sierra 10.13 or Mojave 10.14). Seems to affect randomly. I couldn't find any related posts in the community. Any help would be appreciated. Thanks!



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  • +1

    Hi Everyone,

    We have an official announcement on the reported issue. 

    On October 21, 2018, we released a policy update for Macs, which updated the strength of the updating password encryption. This has resulted in some Macs reporting Policy Non-Compliance: Updating, as the systems took in the new encryption. The systems have moved over to the updated policy automatically, so this alert in central can be acknowledged. For more details please refer the below KBA.

    Central Dashboard shows Policy Non-Compliance: Updating for Macs

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Gowtham Mani

    Personally I see this whole "just Acknowledge the alert" stance as an issue with Sophos, and I've only been using Central for a few days.

     

    It's pretty much like seeing an SSL cert and training people to just click through the warning, or a system raising False Positive alerts and the Service Desk just ignoring the genuine alerts because they are noise.

     

    How do we ensure that we're not just blindly acknowledging these alerts Central? What tools do we have at our disposal that can check the Central policy Versus that of the local end-point.

     

    Otherwise these Sophos alerts will also be considered "noise".

     

    Anyone care to chip in?

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  • 0 in reply to Gowtham Mani

    Personally I see this whole "just Acknowledge the alert" stance as an issue with Sophos, and I've only been using Central for a few days.

     

    It's pretty much like seeing an SSL cert and training people to just click through the warning, or a system raising False Positive alerts and the Service Desk just ignoring the genuine alerts because they are noise.

     

    How do we ensure that we're not just blindly acknowledging these alerts Central? What tools do we have at our disposal that can check the Central policy Versus that of the local end-point.

     

    Otherwise these Sophos alerts will also be considered "noise".

     

    Anyone care to chip in?

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