Policy non-compliance: Automatic Updates

Hello
I had the same problem and after marking it in central sophos as I was already aware of the problem, the alert did not appear anymore.
regards

Hi Everyone,

We are trying to gather more information on the reported issue. It will be helpful if you can create a support ticket with SDU log from any of the reported Mac machines. Once you have the case open with our support, please do share the case numbers with us.

Already created a support ticket and called tech support here. Still waiting on a response.

Hello Gowtham,

I created ticket 8427383 as requested. However, the ticketing system has a 30MB file size limit and the output file of the SDU is just under 70MB. Seems you have two teams that are not communicating very well... So now we wait for support to respond to give me FTP credentials.

Update - Support responded quickly and the file has been uploaded.

Hello Gowtham,

I created ticket 8427383 as requested. However, the ticketing system has a 30MB file size limit and the output file of the SDU is just under 70MB. Seems you have two teams that are not communicating very well... So now we wait for support to respond to give me FTP credentials.

Update - Support responded quickly and the file has been uploaded.

Hi Karl,

Thank you very much. We have alerted our highest level engineering team about a possible issue, and they will be reviewing the cases and the logs. 

I will update this thread later on, or as new information becomes available. 

Regards,