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[Sophos Notification] Sophos Central Admin: User with Helpdesk Role - Is unable to Acknowledge/Resolve Alerts or Clean PUA's within the Alerts Section.

sachingurung over 6 years ago

Dear Customers,

All "Helpdesk" roles within Sophos Central Admin should be able to action the following alerts:

As of now, this function is not possible with a "Helpdesk" role.

Please refer this KB article for more information.

Thanks,

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