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Unable to install sophos for server

OMC IT

Hello i'm unable to install sophos on my server this is my log for the installation:

Started C:\Users\ADMINI~1\AppData\Local\Temp\1\sfl-41203000\Setup.exe
2018-10-06T21:40:24.1738172Z INFO : Stage 1 command-line options:
2018-10-06T21:40:24.1738172Z INFO : ---
2018-10-06T21:40:24.1738172Z INFO : Quiet mode on: 0
2018-10-06T21:40:24.1738172Z INFO : Automatic Proxy detection disabled: 0
2018-10-06T21:40:24.1738172Z INFO : No feedback mode on: 0
2018-10-06T21:40:24.1738172Z INFO : Dump feedback enabled: 0
2018-10-06T21:40:24.1738172Z INFO : Bypass competitor removal: 0
2018-10-06T21:40:24.1738172Z INFO : Using CRT catalog file path: --
2018-10-06T21:40:24.1738172Z INFO : Only register endpoint with Central: 0
2018-10-06T21:40:24.1738172Z INFO : Log messages between endpoint and Central: 0
2018-10-06T21:40:24.1738172Z INFO : Log command-line passed to executables: 0
2018-10-06T21:40:24.1738172Z INFO : Using custom server: --
2018-10-06T21:40:24.1738172Z INFO : Using custom stage 2 filename: --
2018-10-06T21:40:24.1738172Z INFO : Using cloud user: --
2018-10-06T21:40:24.1738172Z INFO : Using cloud group: --
2018-10-06T21:40:24.1738172Z INFO : Overriding computer name: --
2018-10-06T21:40:24.1738172Z INFO : Overriding computer description: --
2018-10-06T21:40:24.1738172Z INFO : Overriding domain name: --
2018-10-06T21:40:24.1738172Z INFO : Language will be set to: --
2018-10-06T21:40:24.1738172Z INFO : Using message relays: --
2018-10-06T21:40:24.1894396Z INFO : Proxy address: --
2018-10-06T21:40:24.1894396Z INFO : Proxy user name: --
2018-10-06T21:40:24.1894396Z INFO : Using custom customer token: --
2018-10-06T21:40:24.1894396Z INFO : Using specified products: --
2018-10-06T21:40:24.1894396Z INFO : Using certificates from the MCS app data folder: 0
2018-10-06T21:40:24.1894396Z INFO : ---
2018-10-06T21:40:24.2050677Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/latest.tar.gz
2018-10-06T21:40:24.2050677Z WARNING : WinHttpGetProxyForUrl returned: 12180
2018-10-06T21:40:24.2050677Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-10-06T21:40:24.2050677Z INFO : Set security protocol: 00000800
2018-10-06T21:40:24.2050677Z INFO : Opening connection to downloads.sophos.com
2018-10-06T21:40:24.2675673Z INFO : Request content size: 0
2018-10-06T21:40:25.7375371Z INFO : Sending request
2018-10-06T21:40:25.7684449Z INFO : Request sent
2018-10-06T21:40:26.6834565Z INFO : Response status code: 200
2018-10-06T21:40:26.6864576Z INFO : Response data size: 1722651
2018-10-06T21:40:26.6874576Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2018-10-06T21:40:26.7014569Z INFO : Extracting files:
2018-10-06T21:40:26.7034585Z INFO : integrity.dat
2018-10-06T21:40:26.7064577Z INFO : manifest.dat
2018-10-06T21:40:26.7084573Z INFO : rootca.crl
2018-10-06T21:40:26.7114566Z INFO : rootca.crt
2018-10-06T21:40:26.7149316Z INFO : scf.dat
2018-10-06T21:40:26.7174582Z INFO : sof.dat
2018-10-06T21:40:26.7196452Z INFO : SophosSetup_Stage2.exe
2018-10-06T21:40:26.7654571Z INFO : sul.dll
2018-10-06T21:40:26.8024593Z INFO : Management Certs/sophosca1.crl
2018-10-06T21:40:26.8117698Z INFO : Management Certs/sophosca1.crt
2018-10-06T21:40:26.8144595Z INFO : Management Certs/sophosca2.crl
2018-10-06T21:40:26.8189314Z INFO : Management Certs/sophosca2.crt
2018-10-06T21:40:26.8204592Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA3_exp20380504.crl
2018-10-06T21:40:26.8236578Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA3_exp20380504.crt
2018-10-06T21:40:26.8254584Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA4_exp20390504.crl
2018-10-06T21:40:26.8284592Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA4_exp20390504.crt
2018-10-06T21:40:27.0714616Z INFO : Running setup.
Started C:\Program Files (x86)\Sophos\CloudInstaller\SophosSetup_Stage2.exe
2018-10-06T21:40:27.3284648Z INFO : Stage 2 command-line options:
2018-10-06T21:40:27.3304647Z INFO : ---
2018-10-06T21:40:27.3324650Z INFO : Parent PID: 8708
2018-10-06T21:40:27.3344653Z INFO : Server: mcs-cloudstation-us-east-2.prod.hydra.sophos.com
2018-10-06T21:40:27.3364656Z INFO : Message relays: --
2018-10-06T21:40:27.3384654Z INFO : Suppressing feedback: 0
2018-10-06T21:40:27.3414651Z INFO : Dump feedback to disk: 0
2018-10-06T21:40:27.3434654Z INFO : Register only: 0
2018-10-06T21:40:27.3454653Z INFO : Trail logging: 0
2018-10-06T21:40:27.3484656Z INFO : Command-line logging: 0
2018-10-06T21:40:27.3504654Z INFO : Bypassing competitor removal: 0
2018-10-06T21:40:27.3514651Z INFO : CRT catalog: --
2018-10-06T21:40:27.3534651Z INFO : Language: --
2018-10-06T21:40:27.3554654Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20181006_214024.log
2018-10-06T21:40:27.3574654Z INFO : User: --
2018-10-06T21:40:27.3594651Z INFO : Group: --
2018-10-06T21:40:27.3604657Z INFO : Quiet: 0
2018-10-06T21:40:27.3634654Z INFO : Virtual appliance: 0
2018-10-06T21:40:27.3654658Z INFO : Proxy address: --
2018-10-06T21:40:27.3674660Z INFO : Proxy user: --
2018-10-06T21:40:27.3694659Z INFO : Overriding computer name: --
2018-10-06T21:40:27.3714663Z INFO : Overriding computer description: --
2018-10-06T21:40:27.3734654Z INFO : Overriding domain: --
2018-10-06T21:40:27.3754652Z INFO : Disable proxy detection: 0
2018-10-06T21:40:27.3774656Z INFO : Customer Token Specified: 8e404e9d-355d-4ece-b674-deb93a54ef18
2018-10-06T21:40:27.3794656Z INFO : Products: all
2018-10-06T21:40:27.3814667Z INFO : Pipe write handle: 1480
2018-10-06T21:40:27.3834659Z INFO : MCS Certificates Folder: 0
2018-10-06T21:40:27.3864660Z INFO : MCS Customer Id: 92ff269c-7227-04c1-b9b3-04da02a6df7d
2018-10-06T21:40:27.3884662Z INFO : Partner Id: --
2018-10-06T21:40:27.3914662Z INFO : Customer Estate Id: --
2018-10-06T21:40:27.3934660Z INFO : ---
2018-10-06T21:40:27.4004665Z INFO : User name: Administrator
2018-10-06T21:40:27.4024658Z INFO : NameDnsDomain:
2018-10-06T21:40:27.4044662Z INFO : dnsDomain: 
2018-10-06T21:40:28.4644728Z INFO : lpProfilePath:
2018-10-06T21:40:28.4874735Z INFO : User profile loaded
2018-10-06T21:40:28.4894735Z INFO : Net API buffer freed
2018-10-06T21:40:28.4914739Z INFO : Model::server value changed to: mcs-cloudstation-us-east-2.prod.hydra.sophos.com
2018-10-06T21:40:28.4944734Z INFO : Model::messageRelays value changed to be size: 0
2018-10-06T21:40:28.4964742Z INFO : Model::user value changed to:
2018-10-06T21:40:28.4984739Z INFO : Model::group value changed to:
2018-10-06T21:40:28.5004736Z INFO : Model::parentPid value changed to: 8708
2018-10-06T21:40:28.5034737Z INFO : Model::products changed to: all
2018-10-06T21:40:28.5154773Z INFO : Model::customer token value changed to: 8e404e9d-355d-4ece-b674-deb93a54ef18
2018-10-06T21:40:28.5184746Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA3_exp20380504.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA4_exp20390504.crt
2018-10-06T21:40:28.5204737Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA3_exp20380504.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA4_exp20390504.crl
2018-10-06T21:40:28.5234738Z INFO : Model:: MCS customer id value changed to: 92ff269c-7227-04c1-b9b3-04da02a6df7d
2018-10-06T21:40:28.5264741Z INFO : Sophos Endpoint Defense is not installed
2018-10-06T21:40:28.5774736Z INFO : detectedMsiInstalledMcs.installed: 0
2018-10-06T21:40:28.5824740Z INFO : Beginning command definition.
2018-10-06T21:40:28.5844749Z INFO : Adding competitor detection command.
2018-10-06T21:40:28.5874738Z INFO : Adding command to register with Sophos cloud.
2018-10-06T21:40:28.5904744Z INFO : Adding command to download product suite.
2018-10-06T21:40:28.5944743Z INFO : User profile unloaded
2018-10-06T21:40:28.5964741Z ERROR : Stage 2 error: RegQueryValueExW failed. Error: 2. Value name='UninstallString'.
2018-10-06T21:40:28.6044752Z INFO : Cleaning up extracted files
2018-10-06T21:40:35.1991605Z INFO : FindMainWindow: pid=9300
2018-10-06T21:40:35.2001599Z INFO : ::EnumWindows enumerated to end; window not found
2018-10-06T21:40:35.2011597Z INFO : _bestHandle=00000000
2018-10-06T21:40:35.2111572Z ERROR : Exception: ReadFile failed: 109

 

Can anyone please help me?



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