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[Sophos Notification] RESOLVED -Sophos Central: Central Email alerts received may show the primary EDB company name instead of the Subestate name for some customers.

Hi Community,

This issue affects the company name displayed on the email alerts of some Enterprise Dashboard accounts (EDB). The Enterprise Dashboard Alerts section correctly shows the Subestate name. This same company name is included in both the body and the subject line of the email.

We are currently investigating this issue. Please see this article for more information and for the latest updates.

Regards,

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0 Barb@Sophos over 6 years ago

This issue has been resolved as per the August 4th Central updates.

Please refer to the article for further details.

Thanks!

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Barb@Sophos over 6 years ago

This issue has been resolved as per the August 4th Central updates.

Please refer to the article for further details.

Thanks!

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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