What are the different levels of permissions per roles, in sophos central?Can we delegate our helpdesk staff to only clean up threats and install the software/updates?

Question

First can someone point me to the permissions that each role has: Super-Admin,Admin,Help-Desk, and Read-Only(No explanation needed here). 
 
 Also, we want limited access for our helpdesk staff. How are you guys handling this?

Nick Cuddemi · Answer

If you go to Sophos Central and click Global Settings on the left, followed by Role Management you can see the permissions the rolls have.

Gowtham Mani · Answer

Hi Mario Uribe, 
 I believe the following Video would give you more explanation on the Role-Based Access Control. 
 Introducing Role-Based Access Control (RBAC) in Sophos Central Admin