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Feature request: schedule disable tamper protection.

Hello

As you maybe know there are problems with IASO systemstate backups in combination with sophos antivirus.

https://community.sophos.com/products/endpoint-security-control/f/sophos-endpoint-software/95786/freeze-thaw-vss-failures-when-sophos-av-is-utilized/374472

The workaround is

1. Disable Tamper Protection on the affected servers
2. Open Services.msc on each server
3. Stop and Disable the Sophos Health service
4. Reboot server and test backups

At Sophos managed central its possible to tamper protection manually for a device.

Would be great to have a possibility to schedule the "disable Tamper Protection" at a certain time in Sophos managed central.

Then we can add a pre backup job to the IASO backup systemstate backup job to disable the sophos healt services and we do a post job to enable the health service and tamper Protection.

This thread was automatically locked due to age.

Gowtham Mani over 6 years ago

Hi Jurjen de Jong,

The reported in that thread is being worked on and if you like to suggest a feature request, please post it here.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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