Hey Community,
Due to upcoming changes to DCI customer files, the Windows Endpoint can request a customer file from the Update Cache that does not exist. It then requests one that does, but this still results in an error in the Update Cache log (uc.log). This error has no impact on protection and can be safely ignored. There are some quick guidelines to determine if this is the issue, or an error that needs to be investigated.
The new format is DCI v3, and Windows clients now look for it, however it is not released yet. This uses a 64-character license file name, compared to the 32-bit character license file name used by DCI v2.
Regards,
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