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Intercept X for Servers Causes Issues with OpenEdge/Open Accounts

Having turned on Intercept X for Server last week, it has caused a number of issues on our Group's accounting software (Open Accounts). Disabling Hitman Pro on the Application Server has resolved all issues on the Server.

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StephenMcKay over 7 years ago

Hi David,

Sorry to hear that you are seeing a problem with Open Accounts; please can you advise how you disabled Hitman Pro, was it in policy, or did you stop the service?

Stephen
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StephenMcKay over 7 years ago

Hi David,

Sorry to hear that you are seeing a problem with Open Accounts; please can you advise how you disabled Hitman Pro, was it in policy, or did you stop the service?

Stephen
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David Gudgeons over 7 years ago in reply to StephenMcKay

Hi Stephen,

At this time, I have stopped and disabled the service to get the users working. I have since removed the affected server from the assigned servers within Intercept X for Server (Beta) and waiting for the server to update to determine if I need to carry out any additional work.

Thanks,

David
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Intercept X for Servers Causes Issues with OpenEdge/Open Accounts

Submitted a Tech Support Case lately from the Support Portal?