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A few queries regarding sophos central endpoint features.

Hi Guys,

I need some help with the following questions if anyone can help me that would be great :

1) Can i get a email notification every time the USB blocking happens at a user computer?

2) Can I limit the number of files that be transferred to a pen drive at a time (say only 10 files at a time)

3) When we uninstall the Sophos endpoint then also it reflects in the online console. Do we always have to manually delete the Sophos Endpoint?



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  • Hi Kandarp,

    1. The email will be triggered only by the High and Medium alerts, hence it is not possible to receive an email on blocking the USB device.

    2. Unfortunately, limitation on file transfer is not possible.

    3. Yes, It has to manually removed from the dashboard.

    Let me know if this helps resolve your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi Kandarp,

    1. The email will be triggered only by the High and Medium alerts, hence it is not possible to receive an email on blocking the USB device.

    2. Unfortunately, limitation on file transfer is not possible.

    3. Yes, It has to manually removed from the dashboard.

    Let me know if this helps resolve your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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