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Sophos is unable to scan email from the VPN server

Hello friends, Hi have a serious problem here .

I was using cyberoam with a email protection license , my topology is as followed one physical email server in Lan and the other email server on cloud , the one on from cloud also pass trhough cyberoam through VPN using VLAN , I have two public IP the one for cloud server and the other for physical , sophos use wan which lead to physical server .  now we have configured MTA mode and spam scannng in the xg firewall .but we still receive spam and sometimes even the sent mail are not sent , or are concidered as spam by the receiver .  how can this problem be solved please?



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  • Hi Sarah,

    You have posted this question in the wrong group, please subscribe to XG group and move the thread into it. 

    Coming back to your question, which OS are we looking at here? Cyberoam OS or XG SF-OS v17. We might need to look into the configurations and log from the firewall to investigate this issue. 

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
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