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how to install central sophos via authenticated proxy?

dear, I need to install Sophos central endpoint with the settings of my authenticated proxy, I already tried to do it from the command line and it did not work, if anyone already managed to do this type of installation could give me an example of how it was done, Thank you!

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0 Gowtham Mani over 7 years ago

Hi Diogo,

Did you give a try the following KBA - Through Internet Options

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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+1 Diogo B. de Souza over 7 years ago in reply to Gowtham Mani

This KB is about the Endpoint already built correct? I need to pass the proxy parameters to the installer, I have already followed KB 127045 and the request does not reach the proxy.
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0 StephenMcKay over 7 years ago in reply to Diogo B. de Souza

If you followed https://community.sophos.com/kb/en-us/127045 and provided the proxy address, username and password; do you see an error? What is in your install log?
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0 Diogo B. de Souza over 7 years ago in reply to StephenMcKay

Yes, I followed this with username and password and it did not work, the request does not reach squid.

My install log:

2018-02-06T15:49:16.2692007Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-02-06T15:49:16.2692007Z INFO : Set security protocol: 00000800
2018-02-06T15:49:16.2692007Z INFO : Opening connection to downloads.sophos.com
2018-02-06T15:49:16.2722008Z INFO : Opened connection to downloads.sophos.com
2018-02-06T15:49:16.2722008Z INFO : Request content size: 0
2018-02-06T15:49:37.5694190Z ERROR : WinHttpSendRequest failed with error 12002
2018-02-06T15:49:37.5694190Z INFO : Failed to connect using proxy '' with error: WinHttpSendRequest failed
2018-02-06T15:49:37.5704190Z INFO : Cleaning up extracted files
2018-02-06T15:50:16.0706211Z ERROR : Exception: Failed to download stage-2 archive. Status code: --: Failed to connect with any proxy
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0 StephenMcKay over 7 years ago in reply to Diogo B. de Souza

Hi the log appears to indicate that the proxy has not been specified correctly;

2018-04-04T12:55:06.7462315Z INFO : Attempting to connect using proxy 'nameofproxyserver' of type 'Proxy'
2018-04-04T12:55:06.7462315Z INFO : Set security protocol: 00000800
2018-04-04T12:55:06.7462315Z INFO : Opening connection to downloads.sophos.com
2018-04-04T12:55:06.7462315Z INFO : Opened connection to downloads.sophos.com

Please can you indicate the switch you used (please change the actual names etc if needed)
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0 StephenMcKay over 7 years ago in reply to Diogo B. de Souza

Hi the log appears to indicate that the proxy has not been specified correctly;

2018-04-04T12:55:06.7462315Z INFO : Attempting to connect using proxy 'nameofproxyserver' of type 'Proxy'
2018-04-04T12:55:06.7462315Z INFO : Set security protocol: 00000800
2018-04-04T12:55:06.7462315Z INFO : Opening connection to downloads.sophos.com
2018-04-04T12:55:06.7462315Z INFO : Opened connection to downloads.sophos.com

Please can you indicate the switch you used (please change the actual names etc if needed)
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