Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 2 replies
  • Answers 1 answer
  • Subscribers 10 subscribers
  • Views 7327 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Installation Failed Could not register with Sophos Central

Josh Clark

So I was having issues with the Endpoint Installer from communicating with Sophos central. So I uninstalled Endpoint and now I'm getting this error message Installation Failed. Could not register with Sophos Central. I have deleted the computer from Sophos Central but it keeps showing back up and it also has a green check mark next to it but the computer doesn't have the Sophos software on the computer. Any suggestions this is getting really frustrating. 



This thread was automatically locked due to age.
  • 0

    Looks like a second pc was installed with the same machine ID? Did you install the machine from an image with Sophos Endpoint pre-installed?

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Jelle

    No I didn't install the machine with a image with sophos endpoint preinstalled. 

Unfiltered HTML