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Discussions [Sophos Notification] Central Device Encryption: Some BitLocker / Filevault clients become unmanaged and license count becomes zero.

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[Sophos Notification] Central Device Encryption: Some BitLocker / Filevault clients become unmanaged and license count becomes zero.

FloSupport over 7 years ago

Hi Community,

An issue related to a wrong Device Encryption policy being sent to Windows and Mac clients has been discovered recently. This was not a general issue and only affected a very limited number of accounts. A fix has been deployed on the 23rd of February. For more information include root cause, please see this KB article.

Regards,

FloSupport | Community Support Engineer

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