Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Disabling AD account removes email address

Hello. 

When a user leaves my firm, our procedure is to disable the AD account, but on doing the this, after Sophos Central syncs (AD Sync Utility), the users email address is removed from Central and prevents emails being delivered to the mailbox. We require a users mailbox to remain active for some time after they have left.

Ive looked at the sync tool options, and dont see anything in there to address this. 

 

Any idea's ?



This thread was automatically locked due to age.
Parents
  • Mark Sime said:

    Hello. 

    When a user leaves my firm, our procedure is to disable the AD account, but on doing the this, after Sophos Central syncs (AD Sync Utility), the users email address is removed from Central and prevents emails being delivered to the mailbox. We require a users mailbox to remain active for some time after they have left.

    Ive looked at the sync tool options, and dont see anything in there to address this. 

     

    Any idea's ?

    Ken A Wright: wrightakencom

  • Safe for your permittance if I had not deleted my email it would be contained

    Ken A Wright: wrightakencom

Reply Children
No Data