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Update installed previous version this morning

Jelle

Hi,

Sophos Endpoint installed a previous version this morning via autoupdate. The version now installed is 10.7.6 VE3.70.2, the version installed before was 10.8.1 VE3.71.

Any information about this? Starting update process manually doesn't install a newer version now.



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  • 0

    Hello

    Is anyone still seeing this issue?

    I have a number of endpoints that are stuck at 10.7.6 VE3.70.2, and the bulk of endpoints are at 10.8.1 VE3.72.1.

    I have a case #8169411 raised with Sophos, but we've had no luck so far.

    Thanks.

Reply
  • 0

    Hello

    Is anyone still seeing this issue?

    I have a number of endpoints that are stuck at 10.7.6 VE3.70.2, and the bulk of endpoints are at 10.8.1 VE3.72.1.

    I have a case #8169411 raised with Sophos, but we've had no luck so far.

    Thanks.

Children
  • 0 in reply to S1P

    To me it seems to be a problem of the central management. The clients show the right (new) version, only in Sophos Central the older version is listed.

    Maybe you can check and confirm?

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Jelle

    Hi Jelle

    I think you're right. The endpoints all appear to be at the same version, even though Central is showing different versions.

    I'll leave it with Sophos to investigate.

    Thank you.

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