sophos clients win7 no internet this AM feb 5

Hi givemecontrol & everyone,

Please follow the below mentioned KBA for more details as it would be updated periodically on the reported issue.

Malicious Traffic Detection causing network issues on Windows 7 machines

I have been corresponding with sophos on a case # 7900486 since the 5th. We do have an XG firewall. I will try and update the ticket with the info in that KB.

oh and that work around did not work. i disabled all runtime protection settings but either they are not making it to the client or the workaround did not work. the only thing that worked for me was disabling the services. that allows people to get back to work.

I have been corresponding with sophos on a case # 7900486 since the 5th. We do have an XG firewall. I will try and update the ticket with the info in that KB.

oh and that work around did not work. i disabled all runtime protection settings but either they are not making it to the client or the workaround did not work. the only thing that worked for me was disabling the services. that allows people to get back to work.

Are you sure you selected save in the topr right corner after disabling the option in the sophos cloud?

Also make sure that all Sophos services are back enabled in save mode, then reboot. For us this worked, we also have a Sophos XG firewall.

meh ive got a million other things to do. i will wait for a proper fix. one work around is the same as the other imho