sophos clients win7 no internet this AM feb 5

Hi givemecontrol & everyone,

Please follow the below mentioned KBA for more details as it would be updated periodically on the reported issue.

Malicious Traffic Detection causing network issues on Windows 7 machines

Thank you for this temporary solution.

Was on the phone for 2 hours with Sophos support, I asked multiple times if this was a known issue since we had this problem on 8 windows 7 clients, it did not affect the windows 10 clients.

But the guy at support kept saying that this is not a known issue, I find it absurd that I have to find out myself that this is indeed a known issue. Of all things you expect the people at support to be aware of this.

Some info: We also have problems with clients connected to SBS 2011, so maybe this is related, haven't heard my other customers with 2012 R2 or higher with this issue.

Thank you for this temporary solution.

Was on the phone for 2 hours with Sophos support, I asked multiple times if this was a known issue since we had this problem on 8 windows 7 clients, it did not affect the windows 10 clients.

But the guy at support kept saying that this is not a known issue, I find it absurd that I have to find out myself that this is indeed a known issue. Of all things you expect the people at support to be aware of this.

Some info: We also have problems with clients connected to SBS 2011, so maybe this is related, haven't heard my other customers with 2012 R2 or higher with this issue.