Immediately after an autoupdate installed 10.0.3, SophosScanD is now no longer able to run. When I run the diagnostic tool, it says the System Extensions "Sophos Can Extension" and "Sophos Network Extension" aren't met, but under privacy settings all Sophos services and extensions are checked.
My users found that the 2 items that need to be allowed were under General, Advanced once you unlock with your credentials...and there is a prompt at the bottom of the screen saying "Some system software requires your attention before it can be used". You then click Details button and will find SophosWebNetworkExtension and SophosScanD both of which need to be selected. Also not the comment above that says the system needs to be restarted before it can be used. For my users once they have selected the 2 options and restarted SophosScanD is shown as working. Hope this helps.
