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Mac OS 11, Intercept X EAP & TimeMachine

It seems that there is some evidence that TimeMachine Backups to NAS drives are disrupted by Intercept X EAP.

Basically, if you uninstall Sophos, it works, and if you install it, it doesn't. Is seen by anyone else?

Specifically it is a Western Digital EX2 Ultra NAS, connected by either cable or Wifi and the failure gives different errors, but usually the back up doe start, but stops after a few minutes. Connection to the share on the NAS through the finder are unaffected.




[gesperrt von: intrusus um 6:33 PM (GMT -8) am 3 Dec 2020]
[entsperrt von: intrusus um 8:48 AM (GMT -8) am 4 Dec 2020]
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  • No problem. I just wanted to raise the issue. Thanks for moving this to the correct place - I’m a bit of a newbie to this!

  • No worries! It seems that there a no permissions to open threads in the EAP Big Sur forum (I don't have, maybe others do). The discussion forum there is made to give feedback like you did, I just wanted to mention the guide how to write an official report for your future feedback! Wink

    So don't hesitate to test the product as much as you can, thank you so much for your contribution! Muscle tone2

    Best regards

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

Reply
  • No worries! It seems that there a no permissions to open threads in the EAP Big Sur forum (I don't have, maybe others do). The discussion forum there is made to give feedback like you did, I just wanted to mention the guide how to write an official report for your future feedback! Wink

    So don't hesitate to test the product as much as you can, thank you so much for your contribution! Muscle tone2

    Best regards

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

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