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WORRISOME: Sophos Anti-Virus Stops Working

Hi here,

Today my Sophos shut off without warning, and it has done this other times, too.

First off: why?

What can I do?

How can I know if Sophos is working properly?

Thank you so much for your help! I am an artist and consider Banksy's arrest symbolic: are artists safe anywhere??

-Hi

:1019595


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Parents
  • Tried the download version. It appears to have fixed the problem.

    where ithe menu bar item said "The on-access scanner is off", it now says "Up to date"

    And the icon is no longer greyed out.

    Version is now 9.2.2

    Note to staff: Adjusting the behaviour of the "Update Now" option to get version 9.x rather than claiming that 8.x is up to date may resolve other issues of this nature. Even if it just takes the user to the download page.

    :1019605
Reply
  • Tried the download version. It appears to have fixed the problem.

    where ithe menu bar item said "The on-access scanner is off", it now says "Up to date"

    And the icon is no longer greyed out.

    Version is now 9.2.2

    Note to staff: Adjusting the behaviour of the "Update Now" option to get version 9.x rather than claiming that 8.x is up to date may resolve other issues of this nature. Even if it just takes the user to the download page.

    :1019605
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