Videos are not enough

Hi,

1) "the best way to proceed is to stop the scan", "probably extarnal drive"... etc. -- I left all my frustration regarding these remaccs in another post ("Cannot stop scan"). I CANNOT STOP the scan, that's the biggest problem. Please read my other reply (to "Cannot stop Scan").

2) right-click in scan window doesn't work, point. Please come visit me, I'll show you (send me an email when in Santa Clara,  I am sure we can arrange something ); But that doesn't matter: there is main menu / scan. Probably not the best UI design but who cares as long as there is a way to get to the logs.

3) I didn't say that You should be worried about the log :-). Obvilusly I didn't make myself clear - let me fix this:

if you watch the video, -- it's called "Issue detected" and is supposedly all about issues (?) -- the narrator says "In both cases I am not particularly worried". -- and that concludes! the video, ta-da!

My concern was: What the hell am I supposed to do if there is an issue?!? I am supposed not to worry about too? :-)

Obviously the narrator missed the final phrase "and if you're worried go to the video such-and-such" or something like that.

4) Currently my concern is: the button "Stop scan" should work. 

And there must be something like "Stop all scans / AV processing" an the tray menu.

This should be simple enough for a sophisticated piece of sw like this.

Otherwise there is a feeling of a complete absense of control and understanding of whatsgoing. Hard to trust it. Especially at the very beginning.

I hope you understand.

If needed, I'd be glad to help with providing you with logs, snapshots etc.

Thank you.

Hi,

1) "the best way to proceed is to stop the scan", "probably extarnal drive"... etc. -- I left all my frustration regarding these remaccs in another post ("Cannot stop scan"). I CANNOT STOP the scan, that's the biggest problem. Please read my other reply (to "Cannot stop Scan").

2) right-click in scan window doesn't work, point. Please come visit me, I'll show you (send me an email when in Santa Clara,  I am sure we can arrange something ); But that doesn't matter: there is main menu / scan. Probably not the best UI design but who cares as long as there is a way to get to the logs.

3) I didn't say that You should be worried about the log :-). Obvilusly I didn't make myself clear - let me fix this:

if you watch the video, -- it's called "Issue detected" and is supposedly all about issues (?) -- the narrator says "In both cases I am not particularly worried". -- and that concludes! the video, ta-da!

My concern was: What the hell am I supposed to do if there is an issue?!? I am supposed not to worry about too? :-)

Obviously the narrator missed the final phrase "and if you're worried go to the video such-and-such" or something like that.

4) Currently my concern is: the button "Stop scan" should work. 

And there must be something like "Stop all scans / AV processing" an the tray menu.

This should be simple enough for a sophisticated piece of sw like this.

Otherwise there is a feeling of a complete absense of control and understanding of whatsgoing. Hard to trust it. Especially at the very beginning.

I hope you understand.

If needed, I'd be glad to help with providing you with logs, snapshots etc.

Thank you.