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Update from Secondary Location Greyed Out

Justin

I am currently using Sophos AV for Mac version 9.08, and trying to update the virus definitions from a flash drive instead of auto updating. The computer I am trying to update is not connected to any network. The option to specify a secondary location is greyed out and unavailable.

:1016887


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    The Home Edition of Sophos Ant-Virus for Mac cannot have its updating credentials altered by design.  When first connecting to the update servers the installation gets a username and password - it already knows the address.  All primary location update details are grayed out (except proxy) and it's not possible to set a secondary location.

    If, because of your network setup, you need an alternative updating configuration or more control then you need the corporate standalone copy.  You can take out a free trial at the link below to see if it meets your needs.

    https://www.sophos.com/en-us/products/free-trials/enduser-protection

    Important:  This forum is only for Mac Home Users.  If you need help with the non-Home Edition version post to our SophosTalk forum.

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