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Mal/Phish-A threat from mail keeps coming back

leinestein

I have been dealing with this Mal/Phish-A threat for a couple of months now. I keep getting a Sophos Alert to clean this Mal/Phish-A threat and when I clean it up, it pops up again. At first after a couple of days, now sometimes multiple times an hour. Needless to say this makes work very difficult, and I am also scared that the safety of my (professional) Mac is compromised.

The threat appears to be an email attachment always called FullDetails.html. I read my mails using the Mac's Mail programme, and this particular account is a gmail account. I use the imap.gmail.com server to pull in email. 

The path of the threat is something like /Users/MYCOMPUTER/Library/Mail/IMAP-MYEMAIL@imap.gmail.com/[Gmail]/Alle berichten.imapmbox/Attachments/110344/2/FullDetails.html. I have tried the following:

Clean up the threat using Sophos

Scanning the computer (finding nothing every time) using Sophos after cleanup

Removing the attachments in Finder

Finding emails containing FullDetails.thml and removing the mails

Emptying out my trash immediately after

Threat keeps coming back. I don't know what to do. Please help!

:1015243


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  • 0

    Hi all,

    I would love to receive some more feedback on this issue. I am able to remove the threat from my computer, but I get new mails sent with this same virus every day, and I want to find a solution that does not involve me removing the mail after it's already downloaded to my computer.

    My Mac mail client downloads all mails and attachments to my computer, even if I don't open them. This means that the attachment I get sent everyday is downloaded automatically. I use gmail als mail client, but read all mails from the Mac mail client. Solution that's been suggested is 'catch' the email from gmail webmail, delete from there and after that open my mail client on the computer. However, this is not a real solution: I use the mail client on the Mac for reasons of efficiency and speed during my work and opening up and deleting mails from gmail everyday before the working day starts is not a real solution.

    I would like to hear if there is a way to prevent mails from arriving in my mail, or to permenantly delete mails upon arrival, without them being stored in inbox, trash or spam folder.

    Hope someone here has the solution!

    :1015701
Reply
  • 0

    Hi all,

    I would love to receive some more feedback on this issue. I am able to remove the threat from my computer, but I get new mails sent with this same virus every day, and I want to find a solution that does not involve me removing the mail after it's already downloaded to my computer.

    My Mac mail client downloads all mails and attachments to my computer, even if I don't open them. This means that the attachment I get sent everyday is downloaded automatically. I use gmail als mail client, but read all mails from the Mac mail client. Solution that's been suggested is 'catch' the email from gmail webmail, delete from there and after that open my mail client on the computer. However, this is not a real solution: I use the mail client on the Mac for reasons of efficiency and speed during my work and opening up and deleting mails from gmail everyday before the working day starts is not a real solution.

    I would like to hear if there is a way to prevent mails from arriving in my mail, or to permenantly delete mails upon arrival, without them being stored in inbox, trash or spam folder.

    Hope someone here has the solution!

    :1015701
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