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On access scanning is dimmed and won't restore default

I'm a brand new user but Sophos has worked OK for 3 months. Today on-access scanning is reported turned off. Following manual p. 6 I went to preferences, but after entering password, "on access " still dimmed. Restore default didn'r work reporting "preferences failed to set"

I upgraded to Mac Lion last week, could that be the reason?

Any help gratefully appreciated.

:1013353


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