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Sophos v9 causing problems

Brynn1

Has anyone had the problem with Sophos home for the Mac with it causing Firefox not to download web pages? I was on v8.0.14 and upgraded to v9 when I had news of same. However Firefox v23.0.1 stopped loading web pages. When I removed Sophos the problem disappeared. Am reluctant to use it again. My OS is 10.8.4

Brynn

:1012916


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    Dear Mr Cook

    Thank you for your reply and it's good to know that you do check the forums, not all developers do. I've tried to answer all your ?'s as accurately as possible.

    1) Firefox hangs on 99% of the sites I use, the only one that opened OK was my credit card, Barclaycard.

    2) As soon as it was installed. I removed it, reinstalled it but still did not work. When web protection turned off worked OK.

    3) Same in Safari.

    4) Not sure what you mean by this, have wi-fi connection with Firewall turned on on my Mac. o/s v10.8.4 for the Mac using v9.0.1 of your prog.

    Hope this helps

    :1013014
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  • 0

    Dear Mr Cook

    Thank you for your reply and it's good to know that you do check the forums, not all developers do. I've tried to answer all your ?'s as accurately as possible.

    1) Firefox hangs on 99% of the sites I use, the only one that opened OK was my credit card, Barclaycard.

    2) As soon as it was installed. I removed it, reinstalled it but still did not work. When web protection turned off worked OK.

    3) Same in Safari.

    4) Not sure what you mean by this, have wi-fi connection with Firewall turned on on my Mac. o/s v10.8.4 for the Mac using v9.0.1 of your prog.

    Hope this helps

    :1013014
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