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Can't install or uninstall

mickeykelly

I had been running Sophos AV for Mac (free) for about a year when it suddenly quit working.  When I tried to uninstall it, I got an error message.  I dragged the Sophos and the Sophos Uninstall to the trash and emptied the trash.  Thinking that I would download and reinstall, now when trying to reinstall, I get the error message that the program is already installed and can't be reinstalled until it is uninstalled (Catch 22?).  Where is it hiding?  

Thanks in advance for your help.

:1012380


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    Hi mickeykelly,

    The majority of components are installed into /Library/Sophos Anti-Virus. You'll need administrative permission on your Mac to remove them.

    In the future I'd recommend running the uninstallation tool - its there for a reason. :smileyhappy:

    :1012446
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  • 0

    Hi mickeykelly,

    The majority of components are installed into /Library/Sophos Anti-Virus. You'll need administrative permission on your Mac to remove them.

    In the future I'd recommend running the uninstallation tool - its there for a reason. :smileyhappy:

    :1012446
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