Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 9 replies
  • Subscribers 6 subscribers
  • Views 21496 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cleanup still in progress after 6 hours - ?

AlanWilson

The on-demand scanner showed Mal/Phish-A threat, but with the filename showing as ... which I've not seen before. It said it could be cleaned up, but the cleanup is still going after 6 hours. Should I just stop it? What's with the odd filename?

:1013735


This thread was automatically locked due to age.
Parents
  • 0

    Getting there!

    Clearing the Quarantine Manager cured that problem: it now shows no threats.

    But rebooting, then starting a scan & leaving it overnight started off OK, counting down enthusiastically, but after 10 hours had stuck on 1,076,628 items remaining, with no movement. Stop Scan did nothing. The Time Machine drive and all other external drives are excluded; I don't have any compressed files. What could cause the scan to stop?

    :1013779
Reply
  • 0

    Getting there!

    Clearing the Quarantine Manager cured that problem: it now shows no threats.

    But rebooting, then starting a scan & leaving it overnight started off OK, counting down enthusiastically, but after 10 hours had stuck on 1,076,628 items remaining, with no movement. Stop Scan did nothing. The Time Machine drive and all other external drives are excluded; I don't have any compressed files. What could cause the scan to stop?

    :1013779
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?