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Sophos Anti-Virus Mac Home Edition Installation Failed

magnanimousroge

Hi there,

I have been trying to install Sophos Anti-Virus Home Edition on my 2010 MacMini server but the installation kept failing.  I opened the console by holding the command key and pressing the space bar, followed by typing "console" in Spotlight and opening my install logs.  I found the following log:

Jun 6 15:36:22 myserver.rogeradams.org Installer[85655]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Appreciate any help to resolve this issue.

Many thanks

Roger

:1012312


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    magnanimousroge wrote:

    Jun 6 15:36:22 myserver.rogeradams.org Installer[85655]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 

    We will need more info from the install.log file to help. There should be additional info about why things went poorly.

    :1012444