Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Path empty - cleaning fails

On the quarantain window, I get an empty path for an infected file. Even after I authenticate as admin. (see http://dl.dropbox.com/u/323146/sophos.jpg )

I try to access the journal, but the menu is grayed....

Cleaning the menace fails : the window hangs...

This menace shows up every day and I don't know how to get rid of it... please help.

:1005115


This thread was automatically locked due to age.
Parents
  • Thank you for the feedback!  Yes, I would say that looks related.  It appears that at some point, the process is unable to capture the file path, which is causing an exception as the parent process won't accept a mull value being returned instead of a text string.  I'll make sure this gets some more attention internally.

    :1005233
Reply
  • Thank you for the feedback!  Yes, I would say that looks related.  It appears that at some point, the process is unable to capture the file path, which is causing an exception as the parent process won't accept a mull value being returned instead of a text string.  I'll make sure this gets some more attention internally.

    :1005233
Children
No Data