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difficulty in manually removing virus

sophos detected this threat today: Mal/frame-AA - i am supposed to manually remove it but when I open the quarantine manager and attempt to manually remove it, the option 'clean up threat' stays grey - can anyone advise? should i go to the virus, whose location is identified by quarantine manager and just delete it? will that work? thanks in anticipation - i have an apple macbook, osx 10.6.8.

best regards

Ed Moloney

:1003905


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  • I think he meant in the Sophos Anti-Virus program, not the browser.

    I also think he was talking about the Options tab accessed by editing a manual scan or selecting On-access Scanning from the Preferences dialog.  The action is selected via the select list positioned beside the text "When a threat is found:".

    I could be wrong, however.

    :1004683
Reply
  • I think he meant in the Sophos Anti-Virus program, not the browser.

    I also think he was talking about the Options tab accessed by editing a manual scan or selecting On-access Scanning from the Preferences dialog.  The action is selected via the select list positioned beside the text "When a threat is found:".

    I could be wrong, however.

    :1004683
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