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difficulty in manually removing virus

sophos detected this threat today: Mal/frame-AA - i am supposed to manually remove it but when I open the quarantine manager and attempt to manually remove it, the option 'clean up threat' stays grey - can anyone advise? should i go to the virus, whose location is identified by quarantine manager and just delete it? will that work? thanks in anticipation - i have an apple macbook, osx 10.6.8.

best regards

Ed Moloney

:1003905


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  • DIFFICULTY IN MANUALLY REMOVING VIRUS:    I have an apple mac and after few hours scanning the local drives with sophos a threat was detected Mal/ChepVil-A         Named UPS_Document.exe... I tried to clean it up from quarantine manager but it wouldn't and said had to be done manually by clicking on Action tab in browser. Sadly there wasn't an action tab so i need some help in order to manually remove this threat from my computer. Any help woold be most welcome. Many thanks Simon Robinson.

    :1003917
Reply
  • DIFFICULTY IN MANUALLY REMOVING VIRUS:    I have an apple mac and after few hours scanning the local drives with sophos a threat was detected Mal/ChepVil-A         Named UPS_Document.exe... I tried to clean it up from quarantine manager but it wouldn't and said had to be done manually by clicking on Action tab in browser. Sadly there wasn't an action tab so i need some help in order to manually remove this threat from my computer. Any help woold be most welcome. Many thanks Simon Robinson.

    :1003917
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