I am trying to install the Sophos Home edition as I could not succed to update my expiring Sophos anti-virus, but I am told that there is another version of Sophos anti-virus software which is not compatible with this version is already installed. I must remove that version before attempting installation again.
I have moved all I could find of the old expiring software to the trash and emtied it, but still get the message. What do I do?
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