Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 6 subscribers
  • Views 869 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

cleaned malware manually - threat gone but files still there

lorczy

I found 6 threats when I ran Sophos the first time. I followed PhilCat's instructions on how to manually remove them. It removed the file names in the quarantine, 

but the files that were said to be a threat are still on my computer. I ran another scan just on the Java cache where they were and it said there were no threats.

So was a threat removed that was attached to those files?

Anyone have an explanation for this?

thanks,

lorczy

:1002175


This thread was automatically locked due to age.
Parents
  • 0

    Some threats are Trojans or worms, and as such, the actual files are malicious and must be deleted.  In other cases, the threats are viral or archived, in which case only the threat needs to be removed; the file the threat is hiding in can often be left alone.

    So if the files were flagged as a threat and now they aren't, it's likely the case that the malicious part has been removed, leaving you with all the non-malicious parts.

    :1002191
Reply
  • 0

    Some threats are Trojans or worms, and as such, the actual files are malicious and must be deleted.  In other cases, the threats are viral or archived, in which case only the threat needs to be removed; the file the threat is hiding in can often be left alone.

    So if the files were flagged as a threat and now they aren't, it's likely the case that the malicious part has been removed, leaving you with all the non-malicious parts.

    :1002191
Children
No Data