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Excessive CPU Memory from Intercheck ? Anything to stop this ?

I have installed Sophos Anti-Virus version 7.2.3.2000C on my MacBook 13 2.4 Ghz Intel Core Duo running Mac OS version10.6.6.

Since the installation, I have noticed that in Activity Monitor app, "Intercheck" has been having high memory going up 300 MB in Real Memory and 350-400 MB in Virtual Memory.

I have also turned Off On-Access scanner to see if "Intercheck"  will leave or reduce in Real Memory and/or Virtual Memory but "Intercheck" still appears in Activity Monitor.

I have read several posts on the board but found no solution to end this problem. I have some posts as well in http://http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Excessive-CPU-and-Disk-from-Intercheck/m-p/1231 but nothing came out of it.

Does anyone have any solution to fix this or end ""Intercheck"  ? Do I really have to uninstall the program and find some other app ?

Thanks in advance for your help,

:1001877


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  • Are there any error messages in your system log (in console.app)? 

    If the issue surrounds live protection, the problem is probably with your DNS lookups either failing or being severely delayed. 

    This can happen for a number of reasons, from local DNS caching being misconfigured, to using a router/firewall that doesn't properly implement the DNS spec (taking shortcuts that fail when a Live Protection DNS request is made, as they're not standard domain lookups, even though they're properly formed, compliant DNS requests).

    You could also try changing your DNS server (alternate ISP server, Google DNS, OpenDNS, etc.) to see if that improves the response times.

    :1010316
Reply
  • Are there any error messages in your system log (in console.app)? 

    If the issue surrounds live protection, the problem is probably with your DNS lookups either failing or being severely delayed. 

    This can happen for a number of reasons, from local DNS caching being misconfigured, to using a router/firewall that doesn't properly implement the DNS spec (taking shortcuts that fail when a Live Protection DNS request is made, as they're not standard domain lookups, even though they're properly formed, compliant DNS requests).

    You could also try changing your DNS server (alternate ISP server, Google DNS, OpenDNS, etc.) to see if that improves the response times.

    :1010316
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