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Excessive CPU Memory from Intercheck ? Anything to stop this ?

I have installed Sophos Anti-Virus version 7.2.3.2000C on my MacBook 13 2.4 Ghz Intel Core Duo running Mac OS version10.6.6.

Since the installation, I have noticed that in Activity Monitor app, "Intercheck" has been having high memory going up 300 MB in Real Memory and 350-400 MB in Virtual Memory.

I have also turned Off On-Access scanner to see if "Intercheck"  will leave or reduce in Real Memory and/or Virtual Memory but "Intercheck" still appears in Activity Monitor.

I have read several posts on the board but found no solution to end this problem. I have some posts as well in http://http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Excessive-CPU-and-Disk-from-Intercheck/m-p/1231 but nothing came out of it.

Does anyone have any solution to fix this or end ""Intercheck"  ? Do I really have to uninstall the program and find some other app ?

Thanks in advance for your help,

:1001877


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  • Do you have any log files or error messages that are logged around the time of the large memory usage?

    Standard test points are:

    Does the problem exist with Live Protection disabled?

    Does the problem exist with Archive Scanning disabled for the on-access scanner?

    Does the problem exist all the time, or just when certain applications are open?  Are there lots of file changes going on/large files being modified?

    --Does excluding the folder containing large archive or media files being constantly accessed fix the problem?

    As a benchmark, Intercheck should normally be using 0% CPU and (currently) take up around 107MB real memory when on-access scanning is disabled.  When enabled, it can quickly spike fo 12-25% CPU (2GHz benchmark) and then decline, and memory can grow based on the files being scanned.  For most casual use, I'm seeing the memory footprint move around between 113MB and 134MB.

    :1009344
Reply
  • Do you have any log files or error messages that are logged around the time of the large memory usage?

    Standard test points are:

    Does the problem exist with Live Protection disabled?

    Does the problem exist with Archive Scanning disabled for the on-access scanner?

    Does the problem exist all the time, or just when certain applications are open?  Are there lots of file changes going on/large files being modified?

    --Does excluding the folder containing large archive or media files being constantly accessed fix the problem?

    As a benchmark, Intercheck should normally be using 0% CPU and (currently) take up around 107MB real memory when on-access scanning is disabled.  When enabled, it can quickly spike fo 12-25% CPU (2GHz benchmark) and then decline, and memory can grow based on the files being scanned.  For most casual use, I'm seeing the memory footprint move around between 113MB and 134MB.

    :1009344
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