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Permissions repair and Sophos reinstall worked for me

About a week ago, I installed Sophos Anti-Virus Home Edition, version 7.2.2, under OS 10.5.8 on a Mirrored Drive Doors dual G4 Mac, and had no problems initially--I was able to change preferences, run scans, do virus definitions updates, etc.  Tonight, I wasn't able to do any of those things, instead getting various error messages from the Sophos app which I wish I'd written down so other people could search for them here.  Under the Sophos icon in the menu bar, the option for "Update Now" was grayed out, and when I tried to change various Sophos preferences, alerts appeared telling me the prefs changes failed to take effect.  I quit from Sophos, then used Disk Utility to repair permissions, then I reinstalled Sophos the easy way--without uninstalling it first--and after that, it worked properly, though the first time I re-launched it, it displayed the same windows I had opened when I had quit from it (including the last error messages Sophos was displaying) as if it had saved the screen image of the Sophos app's last-opened state.

I should also note that the Sophos log showed no entries for any of the errors I was seeing, nor even the fact that I had launched Sophos tonight--the last entry in the log was five days previously, when it noted a successful update to the virus definitions.

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  • I should also clarify that the Sophos log began successfully reporting Sophos events after I reinstalled Sophos--all is fine now, and Sophos has found and removed several old macro viruses in some of my old Microsoft Word files, as well as some Windows viruses in some old Macintosh Runtime for Java cache files in an OS 9 System Folder I have archived on one of my Mac's drives.  They're harmless to the Mac, but I trashed all these cache files since they're not needed anyway.

    :1001681
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  • I should also clarify that the Sophos log began successfully reporting Sophos events after I reinstalled Sophos--all is fine now, and Sophos has found and removed several old macro viruses in some of my old Microsoft Word files, as well as some Windows viruses in some old Macintosh Runtime for Java cache files in an OS 9 System Folder I have archived on one of my Mac's drives.  They're harmless to the Mac, but I trashed all these cache files since they're not needed anyway.

    :1001681
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