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Removing older versions of Sophos?

plasge

Hi,

My computer is refusing to install the Sophos antivirus that I have recently downloaded.

It tells me that I must first remove another version of Sophos, which is incompatible with the current version.

I am not aware that a previous version of Sophos was ever installed on the computer.

Can you please advise on the steps I can take to install Sophos?

Regards,

Geraldine

:1001161


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