Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 7 replies
  • Subscribers 6 subscribers
  • Views 3544 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

FedEx email virus? not detected

leilani

today I received an email with a zipped file that pretends to be from FedEx.  I had prior knowledge of the "scam" and I'm pretty sure the attached zip is a virus; probably a "Windows OS" virus, but a virus.

Sophos for Mac did not detect any threats, I got no pop ups, nothing.  So I opened Sophos and had it scan the directory that the email is in.  It still did not find it.

Is there a procedure for sending in samples of "suspected" viruses??  (I realize that I need to delete the file and email, but was wondering if I could send it in so Sophos can add it to a database or something.)

thanks. 

:1000691


This thread was automatically locked due to age.
Parents
  • 0

    The free product does not scan email at the gateway; we have an enterprise product for that.  However, if On-Access scanning is enabled, the emails will be scanned whenever they touch the disk, either during caching (if using a webmail client or IMAP) or when stored locally (via a local mail client such as Mail.app).  The Sophos AV engine knows how to parse mailbox files and encoded attachments, and can properly extract and scan embedded attachments that have not yet been extracted and saved to disk.

    :1006781
Reply
  • 0

    The free product does not scan email at the gateway; we have an enterprise product for that.  However, if On-Access scanning is enabled, the emails will be scanned whenever they touch the disk, either during caching (if using a webmail client or IMAP) or when stored locally (via a local mail client such as Mail.app).  The Sophos AV engine knows how to parse mailbox files and encoded attachments, and can properly extract and scan embedded attachments that have not yet been extracted and saved to disk.

    :1006781
Children
No Data