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Sophos AV Hangs

Hi Guys,

Along with many others, have now installed Sophos on MBP OSX 10.6.4. HD 350Gb, 250GB available. Initial scan displayed approx 500k files needed scanning, which went smoothly in background, until hanging at around 75k. I cancelled scan after around twenty minutes, and restarted scan some time later. Again the scan hung at around 75k, but this time I left it to sulk on it's own. Some two hours or so later an OS window came up saying that my launch disc was now full, and files needed to be deleted. Initially thinking this must be referring to some scratch disc I was not too concerned, but then I checked the available  space on the HD, and indeed available space was a big fat ZERO. After returning from a rapid visit to the facilities ( ! ! ! ! !) I rebooted, and was very relieved to see that available space had reverted to around 250Gb, so presumably all's well that ends well.

So, having made sure that both my Time Machine & external HD Back-ups are up to date, I am somewhat loath to go for a third scan.

Any suggestions as to what might be my problem, or is it just that Sophos, perish the thought, sadly couldn't recognise some sort of problem, and fell over in the attempt?

All thoughts and advice gratefully received.

Lankidden

Oxford UK

:1000215


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  • Hi Jupp:

    I saw your reply to Lankidden and was glad because I was having a similar problem. The "out-of-the-box" scan caused a complete system hang after getting through just 10-20K of 600K files. The custom scan you recommend seemed to work at first but then caused another system hang with less than 40K files left to scan. Can you suggest anything beyond excluding DMGs and archive files?

    Thanks

    :1000391
Reply
  • Hi Jupp:

    I saw your reply to Lankidden and was glad because I was having a similar problem. The "out-of-the-box" scan caused a complete system hang after getting through just 10-20K of 600K files. The custom scan you recommend seemed to work at first but then caused another system hang with less than 40K files left to scan. Can you suggest anything beyond excluding DMGs and archive files?

    Thanks

    :1000391
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