Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Troj/Zbot - HAD

Hi everybody,

I am using Sophos Anti-Virus 8.0.20C on the Mac and I am having a very annoying alert recurring constantly throughtou the day.

I have an alert come up saying that it has detected the Troj/Zbot - HAD (sometimes the HAD is replaced with something else).  So I open up Quarantine Manager and Authenticate to be able to remove it, but as soon as I have authenticated, the threat in the window disappears without giving me a chance to clear it.

This has been going on for weeks and I have run the full scan of the machine a number of times, which comes up clean, but it keeps coming up.

Does anyone know why this is and how I can stop this happening?

UPDATE - I have since truned off the Scan inside archives and compressed files option in the preferences pain as suggetsed on another post but this hasn't solved the issue.

:1014787


This thread was automatically locked due to age.
Parents
  • Sorry, forgot to add Koamuseal,

    Before you buy any external software you should run the Disk Utility Disk Repair function on your Time Machine drive and see if any errors come up.  If Disk Utility can't repair the drive, then you may need to buy some external software to cure it.  However, I need to stress, that the external software may not be able to repair all problems either ... it depeneds on how badly damaged the drive is.

    But to repair Mac Drives, you should always use check Disk Utility first.


    Simon

    :1015577
Reply
  • Sorry, forgot to add Koamuseal,

    Before you buy any external software you should run the Disk Utility Disk Repair function on your Time Machine drive and see if any errors come up.  If Disk Utility can't repair the drive, then you may need to buy some external software to cure it.  However, I need to stress, that the external software may not be able to repair all problems either ... it depeneds on how badly damaged the drive is.

    But to repair Mac Drives, you should always use check Disk Utility first.


    Simon

    :1015577
Children
No Data