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Troj/Zbot - HAD

dakotaspurs

Hi everybody,

I am using Sophos Anti-Virus 8.0.20C on the Mac and I am having a very annoying alert recurring constantly throughtou the day.

I have an alert come up saying that it has detected the Troj/Zbot - HAD (sometimes the HAD is replaced with something else).  So I open up Quarantine Manager and Authenticate to be able to remove it, but as soon as I have authenticated, the threat in the window disappears without giving me a chance to clear it.

This has been going on for weeks and I have run the full scan of the machine a number of times, which comes up clean, but it keeps coming up.

Does anyone know why this is and how I can stop this happening?

UPDATE - I have since truned off the Scan inside archives and compressed files option in the preferences pain as suggetsed on another post but this hasn't solved the issue.

:1014787


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  • 0

    Hi.

    I read your post since I'm having the same problem on my MacBook Pro with Mavericks and Time Machine. Since a few months back I keep getting different alerts about a few (three or four) different trojans with similar names as yours. Cleaning out the threats using the Quarantine Manager in Sophos seem to work for the moment, but they keep popping up again after a while.

    I googled ProSoft Drive Genius 3 and found it for sale on the US Apple Store for close to $100! Are you telling me that the only way to get rid of these trojan-alerts is to purchase this software?

    By the way, have I understood these 'warnings' correct when I say that they have entered my computer through spam-mail attachments but that they haven't still been 'activated' since I haven't opened any of the attachments in these e-mails? They haven't already infected my computer, right?

    :1015573
Reply
  • 0

    Hi.

    I read your post since I'm having the same problem on my MacBook Pro with Mavericks and Time Machine. Since a few months back I keep getting different alerts about a few (three or four) different trojans with similar names as yours. Cleaning out the threats using the Quarantine Manager in Sophos seem to work for the moment, but they keep popping up again after a while.

    I googled ProSoft Drive Genius 3 and found it for sale on the US Apple Store for close to $100! Are you telling me that the only way to get rid of these trojan-alerts is to purchase this software?

    By the way, have I understood these 'warnings' correct when I say that they have entered my computer through spam-mail attachments but that they haven't still been 'activated' since I haven't opened any of the attachments in these e-mails? They haven't already infected my computer, right?

    :1015573
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