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Troj/Zbot - HAD

dakotaspurs

Hi everybody,

I am using Sophos Anti-Virus 8.0.20C on the Mac and I am having a very annoying alert recurring constantly throughtou the day.

I have an alert come up saying that it has detected the Troj/Zbot - HAD (sometimes the HAD is replaced with something else).  So I open up Quarantine Manager and Authenticate to be able to remove it, but as soon as I have authenticated, the threat in the window disappears without giving me a chance to clear it.

This has been going on for weeks and I have run the full scan of the machine a number of times, which comes up clean, but it keeps coming up.

Does anyone know why this is and how I can stop this happening?

UPDATE - I have since truned off the Scan inside archives and compressed files option in the preferences pain as suggetsed on another post but this hasn't solved the issue.

:1014787


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  • 0

    Just to be sure:  If you filter the log by 'BredoZp' is nothing found?

    2014-01-15_15-07-22.png

    If not, if you filter by 'com.sophos.intercheck' (excludes AutoUpdate lines) can you screenshot that at the right time (or better yet copy the contents to a txt file and attach that to your next post)?

    2014-01-15_15-06-09.png

    :1015437
Reply
  • 0

    Just to be sure:  If you filter the log by 'BredoZp' is nothing found?

    2014-01-15_15-07-22.png

    If not, if you filter by 'com.sophos.intercheck' (excludes AutoUpdate lines) can you screenshot that at the right time (or better yet copy the contents to a txt file and attach that to your next post)?

    2014-01-15_15-06-09.png

    :1015437
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