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Virus Removal Tool V2.1

ginnpr

Was trying to do a download - but would not complete  - have XP system - ran the TOOL and it found Troj/Zapchas-AE - would not remove - not too clear on instructions what to do.

Thanks for anyhelp

:29135


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    AM ATTACHING THE LOG FILE THAT WAS RUN ON THE 10th - IT IS COMPLETE WITH LISTING FOR "ZAPCAS-AE"  - THANKS FOR ANYHELP!!!!

    2012-09-10 15:04:25 Sophos Virus Removal Tool version 2.1
    2012-09-10 15:04:25 Copyright (c) 2009-2012 Sophos Limited. All rights reserved.

    2012-09-10 15:04:25 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2012-09-10 15:04:25 Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x300 PT=0x1 Win32
    2012-09-10 15:04:25 Component SVRTcli.exe version 2.1
    2012-09-10 15:04:25 Component control.dll version 2.1
    2012-09-10 15:04:25 Component SVRTservice.exe version 2.1
    2012-09-10 15:04:25 Component osdp.dll version 1.44.0.1990
    2012-09-10 15:04:25 Component veex.dll version 3.34.0.1990
    2012-09-10 15:04:25 Component savi.dll version 7.5.9.1990
    2012-09-10 15:04:25 Component rkdisk.dll version 1.5.30.0
    2012-09-10 15:04:58 Option all = no
    2012-09-10 15:04:58 Option recurse = yes
    2012-09-10 15:04:58 Option archive = no
    2012-09-10 15:04:58 Option service = yes
    2012-09-10 15:04:58 Option confirm = yes
    2012-09-10 15:04:58 Option sxl = yes
    2012-09-10 15:04:58 Option max-data-age = 35
    2012-09-10 15:04:58 Version info: Product version 2.1
    2012-09-10 15:04:58 Version info: Detection engine 3.34.0
    2012-09-10 15:04:58 Version info: Detection data 4.80
    2012-09-10 15:04:58 Version info: Virus data date 8/6/2012
    2012-09-10 15:04:58 Version info: Data files added 225

    2012-09-10 16:28:22 Could not open C:\Documents and Settings\All Users\Application Data\CheckPoint\ZoneAlarm\Data\avsys\bases_csd\SysWHist\file_cache\meta
    2012-09-10 17:21:10 >>> Virus 'Troj/Zapchas-AE' found in file C:\WINDOWS\SYSTEM32\mirc.ini
    2012-09-10 17:23:09 Could not open C:\WINDOWS\Temp\TMP0000506C8A6460E5CEE65471
    2012-09-10 17:23:57 The following items will be cleaned up:
    2012-09-10 17:23:57 Troj/Zapchas-AE
    2012-09-10 17:42:02 >>> Virus 'Troj/Zapchas-AE' found in file C:\WINDOWS\SYSTEM32\mirc.ini
    2012-09-10 17:42:02 Disinfection failed
    2012-09-10 17:43:03 Warning: failed to stop SMS service (1460)

    2012-09-10 17:45:11 Scan completed.
    2012-09-10 17:45:11 

    ------------------------------------------------------------

    :29381
Reply
  • 0

    AM ATTACHING THE LOG FILE THAT WAS RUN ON THE 10th - IT IS COMPLETE WITH LISTING FOR "ZAPCAS-AE"  - THANKS FOR ANYHELP!!!!

    2012-09-10 15:04:25 Sophos Virus Removal Tool version 2.1
    2012-09-10 15:04:25 Copyright (c) 2009-2012 Sophos Limited. All rights reserved.

    2012-09-10 15:04:25 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2012-09-10 15:04:25 Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x300 PT=0x1 Win32
    2012-09-10 15:04:25 Component SVRTcli.exe version 2.1
    2012-09-10 15:04:25 Component control.dll version 2.1
    2012-09-10 15:04:25 Component SVRTservice.exe version 2.1
    2012-09-10 15:04:25 Component osdp.dll version 1.44.0.1990
    2012-09-10 15:04:25 Component veex.dll version 3.34.0.1990
    2012-09-10 15:04:25 Component savi.dll version 7.5.9.1990
    2012-09-10 15:04:25 Component rkdisk.dll version 1.5.30.0
    2012-09-10 15:04:58 Option all = no
    2012-09-10 15:04:58 Option recurse = yes
    2012-09-10 15:04:58 Option archive = no
    2012-09-10 15:04:58 Option service = yes
    2012-09-10 15:04:58 Option confirm = yes
    2012-09-10 15:04:58 Option sxl = yes
    2012-09-10 15:04:58 Option max-data-age = 35
    2012-09-10 15:04:58 Version info: Product version 2.1
    2012-09-10 15:04:58 Version info: Detection engine 3.34.0
    2012-09-10 15:04:58 Version info: Detection data 4.80
    2012-09-10 15:04:58 Version info: Virus data date 8/6/2012
    2012-09-10 15:04:58 Version info: Data files added 225

    2012-09-10 16:28:22 Could not open C:\Documents and Settings\All Users\Application Data\CheckPoint\ZoneAlarm\Data\avsys\bases_csd\SysWHist\file_cache\meta
    2012-09-10 17:21:10 >>> Virus 'Troj/Zapchas-AE' found in file C:\WINDOWS\SYSTEM32\mirc.ini
    2012-09-10 17:23:09 Could not open C:\WINDOWS\Temp\TMP0000506C8A6460E5CEE65471
    2012-09-10 17:23:57 The following items will be cleaned up:
    2012-09-10 17:23:57 Troj/Zapchas-AE
    2012-09-10 17:42:02 >>> Virus 'Troj/Zapchas-AE' found in file C:\WINDOWS\SYSTEM32\mirc.ini
    2012-09-10 17:42:02 Disinfection failed
    2012-09-10 17:43:03 Warning: failed to stop SMS service (1460)

    2012-09-10 17:45:11 Scan completed.
    2012-09-10 17:45:11 

    ------------------------------------------------------------

    :29381
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