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Virus Removal Tool V2.1

ginnpr

Was trying to do a download - but would not complete  - have XP system - ran the TOOL and it found Troj/Zapchas-AE - would not remove - not too clear on instructions what to do.

Thanks for anyhelp

:29135


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  • 0

    Hello ginnpr,

    not IE but Explorer, the program that opens My Computer, My Documents and so on - guess you used it when you first searched for the logs. Another option is clicking Start->Run (or entering Windows Logo+R) and paste the path (including the double quotes) "C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Virus Removal Tool\Logs\" into the dialog box.

    Christian

    :29241
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  • 0

    Hello ginnpr,

    not IE but Explorer, the program that opens My Computer, My Documents and so on - guess you used it when you first searched for the logs. Another option is clicking Start->Run (or entering Windows Logo+R) and paste the path (including the double quotes) "C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Virus Removal Tool\Logs\" into the dialog box.

    Christian

    :29241
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