Cleanup Failed

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cheyenne wrote:

I'm having a similar problem. I've looked at other threads, trying to figure out how to resolve, but most refer to Time Machine issues. That is not a problem in my case as my TM has not been activated in a few months. I need guidance on how to get rid of these **bleep** trojans plz!

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If the path isn't to a Time Machine backup or perhaps an email attachment then it probably because the path or file no longer exists. From the screenshots (thanks!) the detection is pointing to the path /Volumes/MCCS6LS16

You need to see if this path exists or not.  You can do this easily in Terminal, or if you're not familiar with that app: Since Volumes in hidden in Finder see this thread to reveal all in Finder...

http://openforum.sophos.com/t5/Mac-tools-help/How-to-show-all-hidden-files-in-Finder/td-p/18485

Then browse in Finder to the path and see if the 'MCCS6LS16' path is still there. Example:

Perhaps the volume is no longer mounted and hence you cannot clean up the non-existent files.  Hence clear the items detected from list in Quarantine Manager. If a USB pen or similar was mounted during the scan plug it back in and see if the same volume appears under /Volumes/.

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cheyenne wrote:

I'm having a similar problem. I've looked at other threads, trying to figure out how to resolve, but most refer to Time Machine issues. That is not a problem in my case as my TM has not been activated in a few months. I need guidance on how to get rid of these **bleep** trojans plz!

---

If the path isn't to a Time Machine backup or perhaps an email attachment then it probably because the path or file no longer exists. From the screenshots (thanks!) the detection is pointing to the path /Volumes/MCCS6LS16

You need to see if this path exists or not.  You can do this easily in Terminal, or if you're not familiar with that app: Since Volumes in hidden in Finder see this thread to reveal all in Finder...

http://openforum.sophos.com/t5/Mac-tools-help/How-to-show-all-hidden-files-in-Finder/td-p/18485

Then browse in Finder to the path and see if the 'MCCS6LS16' path is still there. Example:

Perhaps the volume is no longer mounted and hence you cannot clean up the non-existent files.  Hence clear the items detected from list in Quarantine Manager. If a USB pen or similar was mounted during the scan plug it back in and see if the same volume appears under /Volumes/.